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Growing a Healthy Culture

I can remember going to the doctor with a sore throat. The
doctor took a cotton swab, rubbed it along the back of my throat,
and then put the swab in a petri dish to grow a culture. The
culture indicated my current state of health and revealed what was
going on in my body — good or bad.

If you took a “swab” of your children’s ministry and put it in a
petri dish, what would your culture reveal?

Simply put, culture is “the way we do things around here.” A
healthy ministry culture creates a place of trust and synergy that
should produce an abundance of fruit in ministry. There are five
ways to grow a healthy culture.

1. Select leaders by their callings. At
Saddleback Community Church in Lake Forest, California, the goal is
for people to serve where God has called them — not where the
greatest need is. They may need a sixth-grade leader, but a new
volunteer wants to serve 4-year-olds. Respect people’s callings,
help them discover their gifts, and place them in areas where God
intends for them to serve.

2. Communicate well. Share information that’s
positive, negative, and constructive. Last year at Saddleback’s
children’s Summer Spectacular, we discovered that our registration
process caused parents frustration because of unbelievably long
lines. After some great constructive feedback, we were able to
address the problems before the next Summer Spectacular. The
results produced a successful event! The church culture
communicated that when people speak up, all of us are smarter than
one of us.

3. Equip people. Show volunteers not only what
needs to be done but also how and why it needs to be done. A soccer
player understands the need to shoot the ball into the goal.
Coaching the player on the best shooting angles and pointing out
why they work develops a strong player. Equipping volunteers over
time builds future leaders.

4. Share your values. We have values that guide
our ministries and keep us focused on the right path. A common
purpose creates community among your leadership and volunteers. For
example, if outreach is something your ministry values and if your
volunteers reflect that value, it’ll become a positive part of your
ministry culture.

5. Remember when. You’ve developed a culture
when you can tell the “remember when” stories. When your leadership
has walked with the ministry and your volunteers for an extended
season, the “remember when” phenomenon develops. You have people
who remember ministry milestones, have celebrated the triumphs, and
recall when things didn’t work or flat-out bombed. They’ve taken
the results in the petri dish, good or bad, and worked to build a
healthy culture.

I’ve served in two churches over the last 13 years. My
experience is that a culture does not grow overnight (unless you
have a sore throat). It takes three years to pave the way, two more
years to gain trust, and at least one more year to increase your
ministry’s momentum. So don’t expect to grow a healthy culture
quickly. As a leader, you need to build trust with your volunteers.
Assure them that there won’t be a revolving door in your children’s
ministry leadership and that you’re committed for the long haul. A
culture takes time to grow, but with perseverance, your petri dish
will reveal a healthy ministry.

The Bottom Line:

“Whatever happens, conduct yourselves in a manner worthy of the
gospel of Christ. Then, whether I come and see you or only hear
about you in my absence, I will know that you stand firm in one
spirit, contending as one man for the faith of the gospel.” —
Philippians 1:27

Please keep in mind that phone numbers, addresses, and
prices are subject to change.

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