Training your staff and volunteers can be like herding cats.
Scheduling is a pain, there's never enough time, and frankly, it's
hard to get people excited about it. Like me, you've probably felt
like this leader:
It's time to stop the chase! If you can relate, then Good to Go
was made just for you. Good to Go is online, on-demand video
training. Volunteers watch training videos you pick, on their own
time, on their own devices, and Good to Go keeps you updated on
who's been trained. It's super simple, and very effective. It's
something I wish I'd had during my time as a children's
Training in crucial, so I talked with Amy Nappa, Executive
Editor for Adult and Church Leadership at Group, to find out more
about Good to Go and how it can help you with all your training
DJ- What inspired Good to Go? What have we heard from our friends
in ministry about the need for something like this?
AN- As we listen to our friends in ministry, we
hear over and over that it's hard to get volunteers to attend
training. People have such busy schedules that it's hard to find a
time that everyone can attend. We wanted to create a training
system that would be easy for the leader-and easy for the
volunteers as well! Good to Go allows the leader to assign training
videos to volunteers-and the volunteer can watch the videos on
their own devices at any time that is convenient for them.
DJ- Why is training so important for volunteers and staff,
even for those who've been serving for a while?
AN-It's important for everyone on the team to be on the
same page. Everyone needs to know what the expectations are, what
policies the church has in place for safety, what best practices
are for teaching, and so on. Sometimes after we've been serving as
a volunteer for a while we fall into routines that are not best for
others on the team, or are not best for children. For example, we
might get into the habit of showing up just a little late…and
then that becomes a routine that is not good for children in the
classes or for their parents. But if no one ever brings this to our
attention again we just keep doing it. Or there may be new things
to be learned-even for those who have been volunteering for many
years! Policies related to safety may have changed over time and
having everyone on the team up to date on what is current is
critical for the safety of your ministry. And we all can benefit
from hearing new ideas and tips that we may have never heard
DJ- What kind of topics will be covered in the Good to Go
AN- Topics include age-level insights, teaching
tips, classroom management, discipline tips, hospitality, praying
with a child, and so on. And we will be adding more content over
Plus we do have an option where you can upload your own training
videos-so if you want to introduce your team, or give a tour of
your church, or go deeper on your specific safety policies and
processes, you can upload those and assign them to volunteers
through the Good to Go system. Super easy!
DJ- I hear Good to Go can help leaders know who's gone through
what training. Can you tell us more about that?
AN- We've included a super easy tracking system within
Good to Go. When a leader "assigns" a training video to a
volunteer, the leader can see if the volunteer has finished that
training or not. This information is stored within the system so
months or even years later the leader will have a record of who has
completed what sections of training. It's always a challenge to
keep records of who has been trained in what areas, and who has
missed training, and who still needs training…so this system is
perfect for tracking where volunteers are in your training
The leader also has the ability to set a time frame on the
assignment, so if someone has not completed the training within
that time, the leader is notified and can follow up with the
volunteer personally. The system also allows the volunteers to let
the leader know if there are additional questions on the topic-so
if a volunteer finishes the training and still needs more info, he
or she can notify the leader within the Good to Go system to let
the leader know what information still needs to be communicated.
DJ- How can people who are interested get more information? Can
they try it out?
AN- Our website (group.com/good-to-go-training) has all kinds of
information-and we do have a free 7-day trial that lets you play
around with the system and try it out.
DJ- Thanks Amy!
I've been able to check out the program, and it's amazing! I
really think it's cool how you can upload your own videos so you
can make sure that the training covers issues specific to your
ministry. It's perfect! How does your team respond to training?
What topics do you cover? Share with us using the comment section